Lately, one can find a number of thoughtful, helpful posts lately regarding the difficult job market, and how to navigate the maze that is finding gainful employment. This is not going to be one of those posts. You see, I’m one of those assholes known as a “hiring manager” (although that’s not my primary job), and folks, I have some stories for you.
For context, I’m responsible for staffing a retail/customer service-oriented workplace. The positions I’ve been hiring for are hourly, higher-than-minimum wage, and, while not particularly glamorous or prestigious, still fairly decent jobs when it comes to the retail industry. We had five open positions, and I had close to three hundred applicants total, over the course of about three weeks. I did a lot of resume scanning, a lot of interviewing, and a lot of shaking my head in disbelief.
Behold, my list of Things I Never Thought I’d Have to Tell Applicants, But Apparently I Really Should:
- Don’t show up to fill out an application, let alone for an interview, wearing cutoff jean shorts, a low-cut ribbed cotton tank top, and flip flops. (Please, don’t get me started on the flip flops. Probably two thirds of all applicants I encountered were wearing flip flops. More than half wore them to a scheduled interview. Flip flops are now my sworn enemy, much to the dismay of my fifty zillion pairs of them THAT I WOULD NEVER WEAR WHILE I WAS TRYING TO GET A JOB OH MY GOD WITH THE FLIP FLOPS, PEOPLE.)
- Don’t be rude to the person at the counter. In a retail environment, there’s a very good chance that person may be the manager. Make no mistake, no matter the industry, if you’re rude to the front line employees (receptionists, front desk staff, cashiers), your application will forever be branded with a Post-It note documenting your assholery.
- “Why do you want to work for [company]?” “I need a job, and this seems pretty easy.” Wrong answer. At least try to lie to me?
- Don’t tell me how overqualified you are. If I have your resume, I can tell. I make it a point to interview “overqualified” candidates if I think they’ll be a good fit, because I know how horrific the job market is right now. Telling me you’re too good to work here, but you’ll settle because you’re desperate, though, is just not a good idea.
- Don’t apply to a company with which you have a history of being a bad customer. If you’ve berated, insulted, or abused the staff, why the heck would you want to work there? If your name is flagged as a frequent returner or a check bouncer, maybe you should move on to the next “Help Wanted” ad.
- Don’t insult me. “Oh, I could never work in retail as, like, a career! God, that’s so depressing! Who would do that?” Me. That’s who.
- Don’t spend the entire interview talking about your kids/dogs/spouse/herb garden/novel. If you can’t focus on the job for a twenty minute interview, I’m not confident you’ll be able to focus on it for an entire shift at a time.
- Don’t send an email resume when the job posting says, “Apply in person only. Email and phone inquiries will not be considered.” I have to help customers during this whole process. I’m not in front of a computer, able to sift through ten zillion emailed resumes.
- Don’t call and ask why you never got called for an interview after you emailed your resume.
- Don’t: A) chew gum throughout the entire interview; and B) pop it intermittently to punctuate whatever you were saying.
- FOR THE LOVE OF ALL THAT IS GOOD AND HOLY IN THE WORLD, FIND SOMETHING TO PUT ON YOUR FEET BESIDES FLIP FLOPS. I honestly would prefer someone walking in with live crocodiles strapped to their feet than flip flops. I’m not asking for $400 Ferragamo pumps. Payless loafers are fine. Ballet flats are fine. If it’s nine zillion degrees out, dressy sandals are fine. FLIP FLOPS ARE NEVER FINE. Ahem.
(This post also appeared at Persephone Magazine.)